Billing and refunds
Managing a plan, expiry, and refunds.
1 min read
Plans are paid once and don't renew on their own.
A paid plan runs until its end date. Then your account goes back to Free, and all your progress stays.
Nothing is charged when a plan ends. You decide when to buy again.
Purchases aren't refundable, except within 3 days of buying with minimal use, or for a double charge or a technical fault. Send the order number from Settings or your receipt email through the Feedback form. An approved refund ends that plan's access straight away.
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